TY  - JOUR
T1  - Analysis of Indices of Quality of Relationships (Trust, Commitment, and Satisfaction) on Customers’ Loyalty in Pishraft Darman Company
A1  - Maryam Nassernia
A1  - Roya Darabi
A1  - Azam Soleymani
JF  - specialty journal of psychology and management
JO  - SPEC. J. PSYCHOL. MANAG.
SN  - 2412-5695
Y1  - 2018
VL  - 4
IS  - 2
SP  - 14
EP  - 25
N2  - The current research aims to analyze effect of indices of quality of relationships on customers’ loyalty in Pishraft Darman Company. The statistical population of this study includes all customers in Pishraft Darman Company in 2017 and 150 customers were chosen as statistical sample using unlimited population sampling technique. In this survey, indices of quality of relations (trust commitment and satisfaction) were considered as independent variables and customers’ loyalty was assumed as dependent variable. The current research is included in applied studies and it is deemed as a descriptive survey in terms of method. The librarian method was utilized in this study for data collection. The data collection technique was of librarian type and questionnaire was adapted as a tool for data collection. All hypotheses were analyzed at significance level (p
UR  - https://sciarena.com/article/analysis-of-indices-of-quality-of-relationships-trust-commitment-and-satisfaction-on-customers-loyalty-in-pishraft-darman-company
ER  -