Pages: 24-33

Abstract

Nowadays, human resources as the most efficient and most complex elements of organization, co-existence and harmony between these valuable resources, including the most important factors is essential for success in all organizations. Conflict management is one of the factors affecting performance. Successful employees are able to improve performance, combined strong interpersonal skills with their specialized knowledge. Emotional intelligence is not only a basis for further development of this skill, but the ability to use emotion in the performance of the group and resolve the conflict also plays an important role. The aim of this study is to investigate the relationship between emotional intelligence and conflict management components of Youth and Sports department staff in Hormozgan province. This research in term of purpose is applied, in terms of nature is descriptive and in terms of method is survey. The population of the research is all full-time staff of Youth and Sports Department of Hormozgan province which were 90 people. In order to collect information from a standard questionnaire conflict management Stephen Robbins (Robbins S, 1998) and Siberia Schering Emotional Intelligence Questionnaire was used. Formal and content validity of the questionnaire was confirmed by expert opinion. Cronbach's alpha coefficient values were higher than 0.7, indicating internal consistency of the items and confirmed the reliability of the questionnaire. In order to analyze the data, Pearson correlation coefficient was used with application software spss. The results showed that, based on the Pearson correlation coefficient between -0.102 and -0.305 there was a significant negative relationship between emotional intelligence and competitive style and avoidance style. According to Pearson correlation coefficients 0.247, 0.68 and 0.73 there is a significant positive relationship between emotional intelligence and self-sacrifice style, comparative style, cooperation style of staffs.