Pages: 19-29

Abstract

Many researchers have found that there are intention to quit among professional employees in Malaysia due to the salary they obtained since 1990’s as there are great changes in economic status and social lives that made the citizens become choosy when comes to search jobs. This study aimed to identify factors that determine financial institution of bank employees’ intention to quit that located in Perlis and Kedah while investigating the relationships between these variables. There are three factors which are employee empowerment, perceived organizational supports and job satisfaction that have been determined to influence intention to quit. The findings showed that perceived organizational support is the most influential factor that can reduce the withdraw intention among the financial institution of Bank employees while the employee empowerment is the least influential factor. This research is significant to provide the body of knowledge to the banking industry as when the employer invests in the correct directions; it could lessen the costs and burdens of an organization.