Pages: 34-42

Abstract

Performance appraisal is, by definition, a periodic, formal, and often written ‎assessment of employee performance that is consequently used for different ‎purposes. The main objective of any performance appraisal is to provide the ‎necessary information regarding the staff of an organization and to offer the ‎corresponding reports to the managers so that they can make the necessary ‎and appropriate decisions to improve the quantitative and qualitative ‎capacity of their staff. The present study intends to examine the indicators of ‎performance evaluation among staff and managers at the Salmas Department ‎of Education. The study employs descriptive and surveying methods as the ‎research methodology. The statistical population of this study is 314 managers ‎‎(all three levels of higher education, middle management and supervision) of ‎the Salmas Education Department. The final sample was 180 people who have ‎been selected by direct sampling. A researcher-made questionnaire was used ‎to collect information. Descriptive statistics were used to describe the data, ‎while inferential statistics (t-test and ANOVA) were used to analyze the data ‎and test the hypotheses of the research. ‎The results showed that performance appraisal indexes of employees and their ‎managers are not efficient. In the following, various indicators in different ‎dimensions were for evaluating the performance of staff and managers were ‎identified, the efficiency of which was evaluated using the t-test. The results ‎indicate that all the extracted indicators are suitable and effective for assessing ‎the performance of the staff and managers. The analysis of variance (ANOVA) ‎was then used to study the effect of demographic variables. Moreover, the status ‎of these variables was also controlled in the research‎‎.