Pages: 80-89

Abstract

Now days, One of the concepts that have been heard in industry and services is the concept which called "outsourcing", Successful managers in organizations around the world use of outsourcing as an effective strategy to achieve Strategic goals. An important issue is considered for those areas of the business environment in the use of outsourcing, Is that a company (organization) decides to what activities they outsource and what activities they do for themselves? The problem what senior managers faced by that, is not used of outsourcing, but also set an activity that should be outsource. And this requires that become clearly defined the processes of outsourcing strategy. The aim of this study is "pathological function of outsourcing process from the perspective of managers and employees of the oil industry". To perform this research, is used of index questionnaire and the reasons of outsourcing. The study consisted of managers and industry insiders Islamic Republic of Iran (General Directorate of administration and engineering departments of the Ministry of Oil and conserving the structure and main companies and subsidiaries of the oil industry) that are 130 persons; so 97 subjects were chosen as samples by using Cochran formula. To analyze the data was used of t test ,Wilcoxon test and Spss software. The results show that there is a significant difference between expectations and perceptions of managers and employees about the management issues, strategic considerations, security considerations, factors associated with quality, factors associated with service features (indexes reasons of outsourcing).