specialty journal of medical research and health science
Investigation of Patient Satisfaction with Nursing Care at Hospital
Nazila Rahimi, Fariba Borhani
Introduction: Patients undergoing kidney transplant surgery require special nursing care. Due to lack of research on kidney transplant patients’ level of satisfaction with nursing care, the present study was conducted to evaluate the relationship between nurses’ caring behavior and kidney transplant patients’ satisfaction with nursing care in selected hospitals of Shahid Beheshti University of Medical Sciences in 2016. Methodology: This research was a descriptive-correlational study. The research sample included 194 kidney transplant patients admitted to teaching and therapeutic centers of Shahid Beheshti University of Medical Sciences. The tools used in this research included the Wolf Caring Behavior Inventory and Nancy Risser Patient Satisfaction Questionnaire. Data were analyzed using STATA13 software. Results: The results of the research did not find a relationship between the satisfaction score of patients and the mean score of nurses’ caring behavior (p = 0.894). However, a direct relationship was found between the score of nurses' caring behavior and patient training dimension in the patient satisfaction tool (p = 0.001). Additionally, a direct and significant relationship was found between patient satisfaction and the dimension of assurance of human presence (p = 0.001). Conclusion: The results of this research emphasize the importance of patient training in satisfying patients. In addition, in order to gain the trust of the patients, attention should also be paid to the human presence of nurses and the positive attitude and communication and respect for patients.