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specialty journal of medical research and health science
Volume 5, 2020, Issue 1
Investigation of Patient Satisfaction with Nursing Care at Hospital‎
Nazila Rahimi, Fariba Borhani‎
Pages: 16-22


Introduction: Patients undergoing kidney transplant surgery require special nursing care. Due to lack of ‎research on kidney transplant patients’ level of satisfaction with nursing care, the present study was ‎conducted to evaluate the relationship between nurses’ caring behavior and kidney transplant patients’ ‎satisfaction with nursing care in selected hospitals of Shahid Beheshti University of Medical Sciences in ‎‎2016‎‏.‏ Methodology: This research was a descriptive-correlational study. The research sample included 194 ‎kidney transplant patients admitted to teaching and therapeutic centers of Shahid Beheshti University of ‎Medical Sciences. The tools used in this research included the Wolf Caring Behavior Inventory and Nancy ‎Risser Patient Satisfaction Questionnaire. Data were analyzed using STATA13 software‏.‏ Results: The results of the research did not find a relationship between the satisfaction score of patients ‎and the mean score of nurses’ caring behavior (p = 0.894). However, a direct relationship was found ‎between the score of nurses' caring behavior and patient training dimension in the patient satisfaction tool ‎‎(p = 0.001). Additionally, a direct and significant relationship was found between patient satisfaction and ‎the dimension of assurance of human presence (p = 0.001).‎ Conclusion: The results of this research emphasize the importance of patient training in satisfying ‎patients. In addition, in order to gain the trust of the patients, attention should also be paid to the human ‎presence of nurses and the positive attitude and communication and respect for patients‏.

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specialty journal of medical research and health science
Issue 1, Volume 5, 2020