Pages: 18-24

Abstract

The users' satisfaction with hospital information system (HIS) entails the progression of this system in the hospitals that the development of hospital information system and use of it result in the presentation of qualified services by the presenters of hygiene and therapy services and the reduction of treatment costs which itself results in the patients' satisfaction. In present research, the level of users' satisfaction with hospital information system was studied Doctor Gholipur and Emam Ali Hospital of Boukan city. Research method: The present study is an applied descriptive- analytical research. The research population consisted of all the employees of department of hospital information system Doctor Gholipur and Emam Ali Hospital of Boukan city The tools of collecting data were the same as the ones of similar articles questionnaire. The descriptive and analytical statistics such as One- Way Analysis of Variance and Independent T- test were used for the purpose of analyzing data. Findings: According to the research findings, the level of users' satisfaction with hospital information system in the software dimension at the average level was (40/7%), in the dimension of quality of information and data at the average level (51/5%), and in the function dimension at the average level (46/3%). Conclusion: According to the accomplished research, it can be said that the level of users' satisfaction with quality of software of hospital information system in the dimensions of software, information and data quality and function has been at the average level. But, to reach a favorable degree, a special attention should be paid to the users' expectations.