A Survey of the Impact of Intellectual Capitals on the Improvement of Knowledge Management Performance
Saeed Sayadi, Yahya Ebrahimzade
The present study is aimed to evaluate the role of intellectual capital in facilitation of knowledge management in the state banks of west Azerbaijan province. The study population is all managers and experts of state banks of west Azerbaijan as 280. The study sampling method is random stratified. To estimate the sample size, Kerjecie-Morgan Table is applied and for the study population 280, 152 people are selected. The data collection measure is a researcher-built questionnaire with 24 questions (a five-point Likert scale) and validity is of content validity and its reliability is 0.83 using Cronbach’s alpha. For data analysis, one-sample t test is applied. The results showed that intellectual capital, organizational capital and human capital played important role in facilitation of knowledge management in the state banks of west Azerbaijan as relatively high.