TY  - JOUR
T1  - Investigation the effective of Transformative Leadership on Service Quality with Emphasis on the Role of Team Work (Case Study: Agriculture Bank of Tehran Province)
A1  - Mozhgan Taghvaie1
A1  - Nader Sheykhol Eslami2 & Narges Hasan Moradi3
JF  - specialty journal of psychology and management
JO  - SPEC. J. PSYCHOL. MANAG.
SN  - 2412-5695
Y1  - 2016
VL  - 2
IS  - 4
SP  - 1
EP  - 9
N2  - service quality is to be among the most important operating objectives for banks; it is valuable in terms of making the customers satisfied, so as to maintain   them .The main purpose of this research is to investigate the effect of transformational leadership on service quality with an emphasis on the role of team work across the staff of Agricultural Bank branches within Tehran .Encompassing a total of95 individuals, the  statistical population for the present research consists of the managers and branch heads of the branches of the Agricultural Bank of Iran located within Tehran province, Iran.  used to determine the sample size, so that every individual within the population was subjected to the statistical tests. extracted using LISREL and SPSS software packages . MQL is a research model All seven hypotheses were approved.
UR  - https://sciarena.com/article/investigation-the-effective-of-transformative-leadership-on-service-quality-with-emphasis-on-the-role-of-team-work-case-study-agriculture-bank-of-tehran-province
ER  -